Make every SMS journey count

Create branded, measurable SMS-to-app journeys that take users to the right in-app content and connect every tap to the actions that follow.

Trusted by 100,000 brands since 2014

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Branch link builder dashboard showing a SMS campaign in the process of being set up

What It Solves

Don’t let a good text go to waste

Link SMS messages to the right in-app experience, and measure the conversions each campaign drives.

Send SMS clicks directly to the app

Open the app right on the product, offer, or cart that prompted the tap.

Keep context intact through install

Send new users through the right app store and straight to the content they came for, not a generic homescreen.

Move desktop visitors into the app

Desktop visitors enter their phone number, get a text with a deep link, and open directly in the app.

Reengage high-intent users

Run SMS for launches, promotions, and abandoned carts, and see which campaigns drive app events.

core capabilities

Turn every SMS into a path to conversion

Branch link building tool showing all  controls for creating an SMS campaign

Deep linking and deferred deep linking

Detect each user’s device and app status, then route them through install to the right screen.

Branded links and custom domains

Use your own branded domain to keep links short and recognizable to recipients.

Deep linking API

Generate links programmatically for personalized, high-volume SMS campaigns.

Link controls

Set routing logic per link, so the same link can route users across devices and destinations.

SMS attribution

Trace app opens, installs, and post-install events back to the original SMS click.

Our customers say it best

We’ve been trusted by more than 100,000 brands since 2014 to deliver flawless customer journeys. 

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Grow your app with the channels you own

Extend SMS-to-app journeys to the other channels that reach your users.

Deep linking

Route and measure users across all devices, channels, and platforms with industry-leading matching accuracy.

Social to app

Carry social audiences from post to product, and measure which content drives installs and conversions.

Web to app

Convert web visitors into loyal app users with deep links that carry them from the browser to the right in-app screen.

Frequently asked questions (FAQs)

How do I deep link from SMS to my app?

To deep link from SMS to your app, add a Branch Link to your text message. When someone taps it, Branch opens the right in-app content if they have your app, or routes them to the app store and then to that content after install if they don’t.

Do deep links work in SMS on both iOS and Android?

Yes, Branch deep links work in SMS and messaging apps on both iOS and Android. If the app can’t open, Branch falls back to your mobile website or desktop site.

What happens if the user doesn’t have my app installed?

If someone taps a Branch SMS link without your app installed, you choose where they go. Send them to the app store, where deferred deep linking carries their context through the install so they land on the intended content, or route them to your mobile site.

Can I use my own domain for SMS links?

Yes, Branch supports custom link domains for SMS, so every link in your texts carries your brand. Recipients are more likely to trust and tap a link from a domain they recognize.

Can I personalize SMS links for each user?

Yes, Branch SMS links can carry data like campaign, offer, or customer details to personalize what each person sees after they tap. Use it to tailor onboarding, promotions, and in-app experiences.

Can I track SMS campaign performance?

Yes, Branch tracks SMS campaign performance by attributing clicks, installs, opens, and conversions to each SMS link. You can compare SMS against email, push, and your other channels in one view.

Do I need developers to create SMS links?

No, marketers can create and manage Branch SMS links without engineering help once developers complete a one-time Branch SDK integration.

Build better SMS-to-app journeys

Join the 3 billion-device network already running on Branch.