engagement

Make every owned channel a path to your app

Take users from click to app with deep linking built for more than 6,000 edge cases.

Trusted by 100,000 brands since 2014

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Diagram showing possible engagement channels connected to Branch's simple configuration tools, including link controls for easily routing users to app

What IT solves

Drive app growth from every channel you own

Grid showing six possible pathways for customer engagement leading to app conversions

Carry each click into your app

Move users into your app with deep linking and deferred deep linking that survive browser switches, installs, and device changes.

Illustration of featured app content and the possible conversion journeys that led users to it

Send users to the right in-app moment

Route users to the right discount, product page, or subscription option with experiences that keep context and convert.

Flow chart of a custom link leading users with app to the right content and users without app to the app store for conversion

Grow without ad spend

Reach and reactivate users through the channels you already own, including email, SMS, web, social, referrals, and QR codes.

Branch dashboard showing analytics for all owned and earned channels

Measure what each channel delivers

Attribute app opens, installs, conversions, and downstream revenue to the specific links and campaigns that drove them.

Core capabilities

Reach users wherever they engage with your brand

Use one deep linking foundation to send users from every owned and organic touchpoint into your app.

Deep linking

Route and measure users across all devices, channels, and platforms with industry-leading matching accuracy.

Web to app

Convert web visitors into loyal app users with smart banners that land them on the right in-app screen.

QR codes

Turn scans from print, packaging, and TV into measurable app installs and conversions.

SMS to app

Create branded, measurable SMS journeys that take users from a text straight into your app.

Social to app

Carry social audiences from post to product and measure which content drives installs and conversions.

Referral to app

Power refer-a-friend programs with links that send invited users to the app and automatically apply their rewards.

Email to app

Integrate with your ESP to turn email links into deep links that open your app and attribute conversions.

Diagram illustrating various customer re-engagement strategies supported by Branch

What makes Branch Different

Why teams choose Branch

Deep links that don’t break in the wild

Branch Links handle more than 6,000 device, operating system, and browser edge cases that break standard links, including social in-app browsers and iOS Private Relay.

Identity resolution as the foundation

Branch’s Persona Graph draws on signals from more than 3 billion daily devices to connect activity across platforms and devices. That foundation gives you better matching and broader attribution coverage.

One platform for every owned channel

Branch gives your whole team one platform for links, campaigns, and measurement. Deep linking, attribution, and analytics work from the same data across owned and paid channels.

Our customers say it best

We’ve been trusted by more than 100,000 brands since 2014 to deliver flawless customer journeys.

Frequently asked questions (FAQs)

How can I send users to personalized content inside my app?

Branch links can carry context, such as the campaign, an offer, or a referral code, that your app uses to show the right discount, product page, or subscription option. With deferred deep linking, that context also survives the install, so new users see the same experience.

How are Branch links different from Universal Links and App Links?

Universal Links on iOS and App Links on Android are the operating system standards for opening an app from a link. Branch links use those standards where they work and add handling for the cases they don’t cover, including deferred deep linking through installs, social in-app browsers, and device and browser edge cases.


How do I measure and increase mobile app engagement?

Teams measure app engagement with daily, weekly, and monthly active users, session length, and retention at Day 1, Day 7, and Day 30. To increase it, take users straight to the content they care about with deep links from email, SMS, web, and social, and give them a reason to return with personalized onboarding and relevant notifications. Branch shows which links and campaigns drive opens, installs, and revenue, so you can focus on the channels that improve your app engagement key performance indicators (KPIs).

How do I reactivate lapsed app users?

Reach them on channels you already own, such as email and SMS, with a link that opens the app to something relevant, like a discount or a product they viewed. Branch deep links carry users straight to that content, and you can see which links and campaigns bring people back.

Do deep links work in SMS, email, and messaging apps?

Branch links work in SMS, email, social media, and messaging apps like WhatsApp. If the app is installed, a tap opens it to the relevant content. If it isn’t, deferred deep linking carries the original context through the install so the user reaches the intended destination afterward. Branch links also attribute downstream conversions to the campaign or channel that drove them.

Can I build a referral or refer-a-friend program?

Yes. Branch supports referral programs with unique links that help you track which users bring new people to your app. When a friend clicks a referral link, Branch routes them to the app or app store and preserves referral context through installation. Your app can use that context to personalize the new user’s experience, apply referral codes, and connect referrals to the original sharer. 

Can I drive web users into the app without hurting web conversions?

Yes. Branch lets you set routing logic that decides who goes where and when. For example, during a sale you can send existing app users straight into the app with a deep link and everyone else to your mobile web experience with a lightweight download banner, then save full install prompts for lower-pressure moments, like after a purchase. Branch’s web-to-app banners also let you control which visitors see a banner and where and when it appears, and you can A/B test banner designs and audiences to find the right balance between app adoption and web conversions. 

Can I compare my owned channel performance with paid?

Yes. Branch measures owned, organic, and paid channels in the same place, so you can compare email, SMS, social, referrals, and QR codes with your paid campaigns on opens, installs, and other conversions. Branch deduplicates credit, so each conversion counts once. 

Convert interest into engaged users

Join the 3 billion-device network already running on Branch.