Exceptional customer experiences are nonnegotiable. Can you deliver them?
Customers want what they want, when they want it — and brands are now expected to provide experiences that not only meet but exceed expectations. That’s why nailing the user journey is essential. But you need the right pathways to relevant content and efficient ways to route your users to exactly where they want and expect to go.
With Branch, you can
Create seamless experiences with deep links
“Branch has been at the core of our player experience for over a decade. From seamless passwordless logins to gamified social sharing, Branch links ensure that every interaction — whether through email, social media, or CRM campaigns — drives players straight back into the app. The ability to generate and automate deep links at scale, without unnecessary complexity, has been invaluable for both our team and our players.”
Dominik Go, Managing Director
Platogo
Bridge offline and online with dynamic QR codes
KFC saw an 85% uplift in installs along with over 1,000 scans and opens in the first few days of a campaign — the strongest results KFC has ever experienced with QR codes.
Convert web visitors into loyal users with smart banners
“Branch’s solutions have been instrumental in driving our mobile app growth. By switching to dynamic, incentive-based smart banners, we’ve not only increased our app installs but also grown our app revenue significantly. And, the access to real-time app analytics and attribution data through the Branch Dashboard has helped us make quick, data-backed decisions. We’re excited to explore additional ways to grow our app with Branch.”
Shahzeen Rizvi, Digital Marketing Manager, Omni-channel MENA
Landmark Group
Measure impact with cross-channel analytics and cohorts
Don’t just take our word for it
“Our partnership with Branch has been a game-changer for Jersey Mike’s. With their insights, we’ve gained a deeper understanding of our customer journey, attributing revenue to specific channels like push and text messages. Branch has not only improved our overall customer experience but also helped us connect the dots between downloads, sales, and our digital marketing efforts, paving the way for a more successful and streamlined strategy.”
Kelly McGee, Director of Digital Marketing
Jersey Mike's
Success stories
Learn how IMDb increased its experiment volume by 9x and increased app downloads by 443% with Branch Journeys.
Learn how genealogy company Ancestry® used mobile-optimized email to drive a 50% increase in app downloads and 3x increase in user engagement.
Learn how retailer Max Fashion used QR code campaigns to boost app installs by 92% and increase orders by 85%.
Dig deeper
Discover the power of deep linking with Branch’s comprehensive guide. Learn best practices and maximize your mobile growth initiatives.
As consumers become more savvy, their expectations will continue to rise. Crafting exceptional experiences with customers in mind is a foolproof way to exceed expectations, win new customers, and keep the ones you already have. In this playbook, we explore ways that any business can create better digital customer experiences right away.
Learn how to bring your offline users online and better measure cross-platform user journeys with QR codes.
Check it out for yourself
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