Head of Marketing @ Ola Financial Services: Varun Dubey – Growth Through Empathy & Analytics

While he might not say it himself, our next guest Varun Dubey was able to have an extremely successful career leading the marketing for some of the fastest growing tech companies in India because of two things: being empathetic and analytical. In the early days of his career writing for “Digit” Magazine, he learned that many people only had a few hours of energy to use a day. Later at Qualcomm, he learned that many people had to choose between paying to charge their phones or eating that day. In those instances, he learned that truly understanding the user was critically important for achieving immense growth to hundreds of millions of users which he achieved at Practo.

He also took a much more thorough approach than most when it came to tracking. At one point Varun stopping all marketing activities to make sure the entire site and product tracked all the way to billing. Once they did that they realized why users were bouncing and were able to get $2 net revenue for every dollar spent, which made the CFO their biggest advocate.

More on Varun’s story including how he helped drive growth for a new category, his thoughts on Apple’s decision on IDFA, and how the marketing world has completely evolved from TV to direct response.

All this and more on this episode of How I Grew This. Listen now on Apple Podcasts, Spotify, and anywhere you find your podcasts.