CUSTOMER EXPERIENCE
A strategic partnership for your mobile growth
Your success is our success
Branch doesn’t just provide tools — we become an extension of your team. We deliver hands-on expertise, strategic guidance, and relentless support to help you dominate mobile marketing.
ACCOUNT MANAGEMENT
Your dedicated growth team, always in your corner
We treat your KPIs like our own, proactively identifying opportunities and removing friction. We go beyond simple maintenance to accelerate your growth.
TECH & PREMIUM SUPPORT
Problems solved fast
Maintain your momentum with direct access to Branch implementation and escalation specialists. Premium Support ensures your campaigns never miss a beat with priority response, dedicated resources, and proactive system monitoring that keeps your mobile infrastructure resilient.
STRATEGIC CONSULTING
The strategy that defines mobile leaders
Base your growth strategy on data, not gut feelings. Branch Strategic Consulting brings you proprietary benchmarks, deep customer intelligence, and proven frameworks from mobile marketing leaders. We transform raw data into a measurable advantage and a definitive path to success.
PROFESSIONAL SERVICES
Expert precision for flawless execution
Our dedicated implementation team gets you live quickly without cutting corners. We bring specialized expertise and battle-tested best practices to your implementation to accelerate mobile growth from day one.
CUSTOMER ENABLEMENT
Turn your team into experts
Empower your organization with comprehensive training programs designed to drive adoption and maximize ROI. Your team gains the confidence and technical mastery needed to harness the full power of Branch.
BRANCH UNIVERSITY
Master the mobile ecosystem with continuous learning that scales
Branch University offers more than product training — it’s a comprehensive education in mobile marketing designed to build your competitive edge. Whether you’re implementing Branch for the first time or optimizing advanced campaigns, our structured learning paths give you the expertise to outperform competitors.
Self-directed learning
Access on-demand courses, video lessons, interactive exercises, and downloadable resources at your own pace.
Live training sessions
Participate in expert-led workshops with real-time Q&A, collaborative problem-solving, and peer learning. Offered weekly across time zones.
Everything you need to know
Your account manager acts as a strategic advisor, aligning Branch solutions with your business objectives. They proactively identify growth opportunities and help you navigate the technical and strategic landscape of mobile marketing.
Yes. Branch Professional Services and implementation specialists provide direct support to ensure your integration is fast, secure, and optimized for your specific tech stack.
We provide personalized training through Branch University, including self-directed courses and live, expert-led workshops. These paths are designed to get your team up to speed quickly on everything from deep linking to advanced attribution.
