Every click lands exactly where it should

Branch deep linking routes users from any channel directly into the right in-app content — no dead ends, no generic homescreens, no lost context.

Trusted by 100,000+ companies worldwide

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68%
Of users abandon before converting when routed through in-app browsers instead of directly into your app
Source: Pimms Deep Link Conversion Study, 2025
~31%
Of deep links fail across social channels — rising to 71% on Facebook, where in-app browsers strip link context
Source: Mobot Deep Linking Success Rates, 2024
65%
Reduction in user drop-off during purchase journeys when deep linking routes users to the right content
Source: Mobot / Industry Benchmark, 2024
Trusted by the world’s leading brands
Reddit Instacart Shopify Nordstrom Credit Karma Under Armour T-Mobile Warner Bros. Discovery BuzzFeed Strava Chipotle Headspace Puma Grubhub NBC Philips
The problem

Your user journeys are full of dead ends.

A prospect clicks your ad on Instagram. The in-app browser strips the link context. They land on a generic app store page. They install — and open to a blank homescreen. The campaign, the offer, the personalization — all gone. That’s not a user journey. That’s a user abandonment funnel.

Walled gardens break your links

Instagram, TikTok, Facebook, and other social platforms use in-app browsers that strip link metadata and block standard deep links. On Facebook alone, deep links succeed only 29% of the time. Every broken link is a lost conversion.

OS updates break your infrastructure

Apple and Google regularly change how Universal Links and App Links work. A single iOS update once caused an 86% drop in conversions on X (Twitter). Homegrown deep linking solutions break with every release — and your engineering team scrambles to fix them.

New users lose context on install

When a user doesn’t have your app installed, standard links can’t carry context through the app store. The user installs, opens to a generic homescreen, and has no idea why they downloaded the app. 75% of users abandon apps within 24 hours — and broken first impressions are a major driver.

The difference

Broken journeys vs. Branch deep linking

Without Branch
Users land on generic homescreens. Click an ad, get sent to the app store, install, open to “Welcome.” The offer, product, or content they wanted? Gone.
Social links break in walled gardens. Instagram, TikTok, and Facebook in-app browsers strip link data. Your marketing links work on some channels and fail on others.
Engineering burns weeks on maintenance. Every iOS and Android update risks breaking your Universal Links and App Links. Your team patches, tests, patches again — and it still breaks.
Web-to-app transition is a dead end. Users clicking links in email, SMS, or mobile web get dumped into a browser or prompted to download without any context carrying through.
No visibility into link performance. You don’t know which links are failing, where users drop off, or how link quality impacts your conversion funnel.
With Branch
Users land on the right content, every time. Click an ad, install or open the app, and arrive directly at the product, offer, or screen they expected. Zero context lost.
6,000+ edge cases handled. Branch navigates walled gardens, in-app browsers, and platform quirks across Instagram, TikTok, Facebook, and every other channel. Your links just work.
Zero engineering maintenance. Branch handles OS updates, platform changes, and edge cases. No more scrambling after every iOS or Android release — your linking infrastructure stays resilient.
Seamless web-to-app routing. Whether users come from email, SMS, mobile web, or ads — Branch routes them into the right in-app content with full context preserved across the transition.
Full link analytics dashboard. See click-through rates, install rates, and downstream conversion data for every link, campaign, and channel in real time.
The solution

How Branch deep linking works

Branch replaces fragile, homegrown linking infrastructure with a universal deep linking layer that handles every platform, every edge case, and every user state — installed or not.

1

Click

User clicks a link from any channel — social ad, email, SMS, web banner, or partner referral. Branch captures the full context of the click.

2

Route

Branch intelligently routes the user based on their device, platform, and app install state — navigating walled gardens and in-app browsers automatically.

3

Install or open

If the app is installed, it opens directly. If not, the user is sent to the app store — and Branch preserves the link context through the install process.

4

Arrive

The app opens to the exact screen, product, or offer the user expected. Full context, zero friction, whether they’re a new user or a returning one.


What this means for your team

Deferred deep linking

New users who don’t have your app yet still get the full experience. Context survives the app store — they install and land on the exact content that drove the click.

Social deep linking across 6,000+ edge cases

Instagram, TikTok, Facebook, Twitter/X, Snapchat — Branch handles the in-app browser quirks, metadata stripping, and redirect chains that break standard links.

NativeLink: privacy-safe linking

Branch’s NativeLink technology provides reliable deep linking on iOS and Android without relying on IP-based fingerprinting — fully privacy-compliant by design.

Branded short links

Create branded, trackable short links at scale for every campaign and channel. Full analytics on clicks, installs, and downstream conversions — all from a single dashboard.

Email-to-app routing

Deep link from email directly into your app — across every email client including Gmail, Outlook, Apple Mail, and Yahoo. No more dead-end mobile web fallbacks.

2,000+ integrations

Native connectors to every major marketing platform, ESP, CRM, and ad network. Branch deep links work wherever your marketing runs — no custom builds needed.

Use cases

Deep linking across the full user lifecycle

From first click to loyal customer, Branch ensures every touchpoint routes users to exactly the right in-app experience.

01

New user acquisition

A prospect clicks a paid ad for a specific product. They don’t have your app. Branch routes them through the app store and opens to that exact product on first launch — not a generic homescreen. Context preserved, conversion recovered.

→ 65% less drop-off in purchase journeys
02

Onboarding & first-run experience

A new user installs after clicking a referral link with a promo code. Branch carries the referral context through install — the promo auto-applies, the referrer gets credit, and the user starts with a personalized experience instead of a blank slate.

→ 60% higher onboarding completion
03

Re-engagement & win-back

A dormant user receives a push notification about an item they browsed last week. They tap it and land directly on that product — not the app’s homescreen. The path from notification to conversion is one tap, no friction.

→ 2x higher retention rates
04

Email & SMS campaigns

A lifecycle email promotes a flash sale. The user taps the CTA on their phone. Branch routes them from their email client directly into the sale page in your app — not a mobile web fallback, not a login screen. Email-to-app conversion rates reach 17.7%.

→ Highest-converting owned media channel
05

Referral & sharing

A user shares a product with a friend via WhatsApp. The friend taps the link, installs the app, and lands on the exact product — with the referral automatically credited. No codes to type, no context lost, no broken share loops.

→ Frictionless viral loops
06

Cross-sell & upsell

A customer completes a purchase and receives a personalized recommendation via SMS. They tap through and land directly on the recommended product in-app — pre-selected, ready to add to cart. Every touchpoint is a conversion opportunity.

→ Higher average order value
Enterprise-grade compliance

Deep linking built for regulated industries

Branch’s linking infrastructure meets the security, privacy, and compliance requirements that enterprise teams and regulated industries demand.

ISO 27001 & SOC 2 certified

Branch maintains ISO 27001 certification and SOC 2 compliance — ensuring enterprise-grade data security and operational controls across the platform.

HIPAA-ready infrastructure

For healthcare and health-tech companies, Branch provides HIPAA-compliant deep linking that routes users securely without exposing protected health information in link parameters.

GDPR & CCPA compliant

Branch’s privacy-first architecture — including NativeLink’s non-IP-based matching — is built to comply with GDPR, CCPA, and evolving global privacy regulations by design.

You spend millions driving traffic to your app. If the link between the click and the content is broken, everything downstream — conversion, retention, revenue — breaks with it.

Trusted at scale

The numbers behind the platform

3B+
Users reached worldwide through Branch’s cross-device deep linking and identity graph
Source: Branch.io
100K+
Companies — from high-growth startups to Fortune 500 enterprises — rely on Branch for deep linking
Source: Branch.io
6,000+
Edge cases handled across social platforms, in-app browsers, email clients, and operating system configurations
Source: Branch.io
Get started

Stop losing conversions to broken links.

See how Branch deep linking gives your marketing team reliable, cross-platform routing that works across every channel, every device, and every user state — installed or not.

Request a Demo